At Istoric, we take pride in the quality of our products and your satisfaction is very important to us.
If you are not completely satisfied with your purchase, we are here to help.

Returns

• You have 14 days from the date of receiving your item to request a return.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Items that are worn, washed, or damaged will not be accepted for return.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7 business days.

Non-Refundable Items

• Sale items, gift cards, and customized products are non-refundable.

Shipping Costs

• Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund.

How to Request a Return
To start a return, please contact our support team at [info@istoric-eg.com] with your order number and reason for return.
We will provide you with the return instructions.